Privacy policy
Your privacy matters to us. This policy explains what information Chrixlin collects when you use our store, why we need it and how we keep it safe.
What we collect
When you create an account or place an order, we collect your name, email address, phone number and delivery and billing addresses. We also keep a record of your orders and invoices. When you browse, we use essential cookies to keep you signed in, remember your bag and keep the store secure.
How we use it
We use your information to make and deliver your order, send order updates and your GST invoice, answer your questions, keep your account secure and meet our legal and tax obligations. We only send marketing emails if you have chosen to receive them, and you can stop them at any time.
Who we share it with
We share only what is needed with the partners who help us run the store: our payment partner (to process your payment securely; we never see or store your full card details), our courier partners (to deliver your order) and our email and hosting providers. We never sell your personal information.
How long we keep it
We keep your account information while your account is open. Order and invoice records are kept for as long as Indian tax law requires.
Keeping it safe
Your data is sent over encrypted connections, passwords are stored securely hashed, and access to customer information is limited to staff who need it.
Your choices
You can view and update your details in your account at any time. To ask for a copy of your information or for your account to be closed, write to us at order@chrixlin.com.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
Questions about your privacy? Write to us at order@chrixlin.com.
Last updated 9 October 2026